Short Message Service (SMS)

A messaging service that covers the globe, Alibaba SMS provides convenient, efficient, and intelligent communication capabilities that help Malaysia businesses quickly contact their customers.

Start sending SMS messages globally from Malaysia

Free Trial

100 Free SMS Messages

Learn More >
Quick Start

Message Sending Services

Learn More >


Learn More >

Build efficient communication channels between customers and enterprises

Short Message Service (SMS) has a batch sending feature and various API operations to send one-time password (OTP) messages, notification messages, and promotional messages to customers in more than 200 countries and regions worldwide.

You can also provide customized content for customers based on your user profile database to improve user experience and conversion rate.

Intelligent Scheduling

Selects the best route in real-time based on its throughput and delivery success rates to ensure that messages can be sent on time

Controllable Message Sending

Allows you to limit the total number of messages sent to multiple customers per day to minimize unexpected resource consumption and limit the number of messages sent to a single customer to avoid unnecessary disturbances

Secure API Calls

Provides authentication based on your Alibaba Cloud account and Resource Access Management (RAM) users to ensure that only you can call API operations to manage your resources


High Concurrency

Supports multiple queues to ensure that requests are received and processed promptly

Intelligent Sending

Quality of Service (QoS) prioritizes messages to ensure prompt delivery of high-priority messages. For example, OTP messages have a higher priority than promotional messages

Message Analysis

Allows you to view metrics, such as the number of requests, the number of sent messages, the number of failed messages, and the trial usage of resource plans

Diversified Message Content Formats

Supports mobile terminated (MT) messages and URLs and provides message content formats, such as OTP messages, notification messages, and promotional messages for different scenarios

Super-Long Messages

Allows you to segment a long message that exceeds 140 bytes into multiple shorter messages and reassemble the messages in terminals

Allocated Sender IDs

Allocates sender IDs free of charge without applying for sender IDs

Simple Integration Free of O&M

Allows you to send a message to 1,000 cell phone numbers at a time in an API request and supports five programming languages, including Java, PHP, Python, Node.js, and C#

Asynchronous Notifications

Reduces unnecessary polling requests from the frontend to the backend by sending notifications to a callback URL when the backend completes a task


OTP Messages

Verifies user identities to prevent malicious registration and ensure business security

Multilingual support

Provides message variables and dynamic content for various business scenarios

Quality of Service (QoS) prioritizes messages to ensure prompt delivery of high-priority messages. For example, OTP messages have a higher priority than promotional messages.


  • Registration on apps or websites, secure login, payment verification, identity verification, password reset, and account binding

Notification Messages

Allows you to send notification messages in various scenarios worldwide

Allows you to reach customers worldwide and develop overseas business


  • Notifications of orders, payments, logistics, meetings, and daily life services

Promotional Messages

Provides promotional messages for various scenarios worldwide to improve brand perception and stimulate business growth

Provides the batch sending feature that allows you to send a message to 500,000 cell phone numbers simultaneously


  • Product release, product promotion, member care, event invitation, and cross-border marketing

Send messages from Malaysia to millions of users around the world

Get in Touch

Upgraded Support For You

1 on 1 Presale Consultation, 24/7 Technical Support, Faster Response, and More Free Tickets.

1 on 1 Presale Consultation

Consulting by experienced cloud experts.Learn More

24/7 Technical Support

Extended service time from 10 hours 5 days a week to 24/7. Learn More

6 Free Tickets per Quarter

The number of free tickets doubled from 3 to 6 per quarter. Learn More

Faster Response

Shorten after-sale response time from 36 hours to 18 hours. Learn More
phone Contact Us